Details of hair extension：
Material: 100% Brazilian virgin human hair.
Color: #4 Chocolate Brown
Weight: 2.5 g per piece, 10 pieces per pack, 25 g hairs in total, 4-8 packs recommended for a full look.
Tapes: Strong, safe, small and invisible PU tapes.
Details of hair: Tape size: 0.8 cm * 4 cm
Texture: Straight,and a natural wave after washing is normal.
Why virgin human hairs are high quality ?
- Virgin Human Hair has been defined as hair that has never been chemically processed in any way, making the hair far more superior than remy hair.
- 100% virgin human hair refers to hair that is completely unprocessed and intact. To qualify as virgin hair, it must meet rigorous standards including: not been permed, dyed, colored, bleached and chemically processed in any way. The hair will keep its natural state, and the cuticle have not been damaged. Virgin hair is pure and it usually comes from young women so that there are no gray hair or split ends. The donors of virgin hair must have long, healthy, and full hair.
- And the most important is that Virgin Tape In Hair can last at least 6 months, has a longer useful life than Remy Tape In Hair.
- Do not wash your hair for 48 hours after application.
- Do not let the conditioner touch the tapes connection.
- Hair Can be Reused With Replace Tape.
Washing precautions ：
Since hair extensions don't receive the natural nutrients and oils like our own hair does, it's important to ensure that your set is always nourished and moisturized by using alcohol and sulfate-free shampoos and conditioners. Sulfate and alcohol strip the hair of its natural oils which, in turn, makes the hair drier and more prone to tangling or matting.
We highly recommend applying a moisturizing sulfate-free and alcohol-free conditioner before and after shampooing. Sometimes, even skip the shampoo and only co-wash your extensions with conditioner! When washing, make sure to handle the extensions gently and to not rub them vigorously. Always be sure to rinse the extensions in cold water at the end to lock in moisture. After you are finished, carefully squeeze any excess water from the extensions and make sure that you never rub your extensions dry with a towel.
- Moresoo Hair Extensions are shipped from our facility in China.
WE SHIP MONDAY THROUGH FRIDAY, EXCLUDING WEEKENDS AND HOLIDAYS
Orders placed before 12:00 PM (PST) will be shipped out that day! (MON - FRI)
To be eligible for 3-5 Business Days express shipping orders must be in before 9:00 AM (PST)
- If we are unable process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed an additional 3-5 business days.
Anything You Need From Us, Please Communicate With Us Directly.
CancellationWe accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 30 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
We May charge a 5% to 50% restocking fees according to the status of the returned item. Be our VIP Member or VIP Pro Members you will get a 45 days return.
- Custom-order or personalised items do not have a right to 30 days refund.
- If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
- If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product.
Please putting a small paper noting your order number #Moresoo***** in the return package and make sure you will send to the right address.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Exchange Should Within the Return Period.
- Email: email@example.com and inform us about your order id, replaced item.
- Send back the item that need to be exchanged and email us the return information.
- Exchanged item will be mailed out after we get the returned item and make sure they are in good condition.
If you have any questions or concerns, please do not hesitate to contact us.
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