FAQ
1. How long do the extensions last?
Generally speaking, Remy hair extension can last for 3-6 months and Virgin extensions can last up to 12 months. And your personal care also matters the life of the extensions. In a word, the more you care them the longer they will last.2. Why the color seems not exactly like the pictures show or description?
The pictures were taken in kind in 100%, but due to the reason of light and the display, the picture that you see may have a slight color difference problem, this is inevitable, please understanding! If you need to compare hair color, look at it under natural light. For the final color refer to the real item.
3. I bought the #60 color, why does the actual picture look like #1000 color?
The difference between #60 and #1000 colors may not be very clear to the naked eye, and there will be differences between different monitors. If you want to see the actual photos of these two colors before purchasing, we can send you the actual photos of the warehouse.
4. I don't know which color is suitable for me?
You can take some photos of your own hair and send them to email: service@moresoo.com. We will provide free color match service.
5. Can they be straightened, curled?
Yes, you could use hair straightener or hair curler to style our hair product. However, don't do it too frequently and heating temperature shall not exceed 160 ℃.
6. What kind of shampoo and/or conditioner can I use?
Moisturizing shampoos and balsam conditioners are recommended. Please don't use the purple shampoo or other colorful shampoo to wash light color hair goods.
Also, avoid shampoos and conditioners that have been formulated for specific types of hair, such as thin hair, dry hair, oily hair and so on.