Material: 100% remy human hair, Moresoo hair extension can be washed, dyed, curled, straightened and cut.
Texture: Silky Straight.
Type: Sew in hair weft.
Tips : Human hair is tender by nature. The lifespan largely depends on how they are worn and taken care of. Improper shampoos/conditioners, frequently using heating tools, dyeing, heavily styling may shorten lifespan. Unlike our own growing hair on scalp, these extensions hair can no longer get nourishment and moisture from roots. They've also been colored to achieve the current color results. Please always use care products for color processed hair and follow the care, styling and maintenance tips & instructions we compiled. While the hair can be re-dyed, self-dyeing is not recommended unless by an experienced hair professional, as re-dyeing requires particular skills and dyeing products.
CancellationWe accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 30 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address.
We May charge a 5% to 50% restocking fees according to the status of the returned item. Be our VIP Member or VIP Pro Members you will get a 45 days return.
- Custom-order or personalised items do not have a right to 30 days refund.
- If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
- If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason. No restocking fee to be charged to the consumers for the return of a product.
Please putting a small paper noting your order number #Moresoo***** in the return package and make sure you will send to the right address.
Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Exchange Should Within the Return Period.
- Email: firstname.lastname@example.org and inform us about your order id, replaced item.
- Send back the item that need to be exchanged and email us the return information.
- Exchanged item will be mailed out after we get the returned item and make sure they are in good condition.
If you have any questions or concerns, please do not hesitate to contact us.
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