Not sure what color to buy?
Send your own hair color to us, and we help you free color match; Or buy a color ring, you can select without help.
Not sure what size to buy?
Please refer to the picture below to order:
After purchase, due to their own reasons (non-quality problems) do not like, want to return and refund, what should you do?
We can give customers a 20% refund, if they can keep the hair and try, or a 20% discount will be given for new orders.
If the customer really would like to return, send return address to them; and remind customers that they need to inform us of the tracking number after sending back the hair.
We will refund within 3-5 working days after receiving the items.
About weft hair, do you sell a single weft at 100g?
Sorry, we only sell a single weft at 50g per pack. If you ordered 100g, you will get 2 packs.
If you want to return the items for quality reasons, what information and proof do you need to provide?
The order number and the photos of the hair with quality problems should be clearly displayed in the email, such as knots, hair shedding and so on.
What should I do if I receive hair of the wrong length or color?
Take a picture of the contents of the label on the hair package and send it to us by email with the order number. We will check with the warehouse and make a replacement after confirming the error.
What can I do for free hair?
If you are a new customer, we can send you a package of random hair for processing stock, you only need to pay the shipping fee.
If you're a regular customer, post a photo or video of your hair on any social media platform (Instagram, PIN, Facebook) and tag it, and you'll get a packet of the hair you want, only pay for shipping.
What can I gain by giving a good review on the site?
We can give you a 20% discount on your new order, or send you a pack of random hair for processing stock, and you only have to pay for shipping.
I have followers on social platforms and can take videos or pictures to show hair. How can we cooperate?
We will send you hair sample first and you need to pay shipping.
Than you need to send us a clear video of how to apply our hair and another video is unboxing video, and also send us at least 5-10 pictures of wearing our hair.
We will refund you shipping fee if we receive your qualified video and pictures.